International Plumbing Supplies

About

This organisation operates Australia’s largest plumbing and bathroom supplies business. Their plumbing and bathroom products are sourced both locally and internationally and can be found in over 600 locations across Australia and New Zealand.

The challenge:

In December 2015, OneStep was approached to provide a management solution for their mobile fleet. They were seeking a proven and reliable mobility partner to manage their significantly sized fleet of critically important services that powered their nationwide retail business.

The solution:

The OneStep solution incorporated network feature changes, onboarding and offboarding of services and hardware maintenance across their growing fleet. Management was performed via OneStep’s asset management portal.

The benefits:

The OneStep fleet management solution evolved to providing configuration of the customer MDM credentials, application of hardware peripherals and the updating of the end user’s credentials and asset details within the customer’s internal systems.

The COVID-19 pandemic highlighted the importance of partnering with trustworthy and reliable ICT vendors. As the work from home policy was implemented across all organisations, it was recognised that OneStep could provide additional support to them by augmenting their internal I.T team. OneStep began to warehouse and manage the despatch of all mobility hardware, including reverse logistics for the customers end users.

OneStep has managed the deployment of over 4,000 devices for them and is proud to partner with and support a growing Australian business.

International Plumbing Supplies

Providing a management solution for a mobile national fleet.
MOBILITY
MANAGED IT
CLOUD SOLUTIONS
UNIFIED COMMUNICATIONS
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