Managed IT

Explore our services

CASE STUDIES

Transforming businesses
with technology

A technology partner that supports you.

Need an IT team that can support your business expansion? We support you through it all, by providing a service desk, infrastructure supply, networks, workstations, servers and PABX, voice, IT & network support.

Service Desk

COMPLETE SUPPORT

OneStep will provide a highly effective and flexible management service to you. Our service team will proactively monitor and alert on faults that may occur within this supported environment.

Infrastructure Supply & Service

STAY CONNECTED

Providing you maximum reliability in your wired and wireless network infrastructure across single and multiple locations.

Network

OUR SERVICES

We do quarterly network health reports, Firewall management and maintenance, router monitoring and hardware warranty by OEM.

Workstations

OUR SERVICES

We conduct availability monitoring, scheduled preventative maintenance and hardware warranty by OEM.

Server

OUR SERVICES

We do advanced performance monitoring, scheduled preventative maintenance, licenses and asset management, manage and monitor backups daily, test backups monthly and hardware warranty by OEM.

PABX, Voice, IT & Network Support

OUR SERVICES

We do remote dial in support, normal business hours (onsite), enhanced business hours (onsite) and after business hours.

“We had our ISO13485 audit Tuesday and Wednesday and one of the documents they requested was a report demonstrating the IT back-ups. I contacted your Help Desk and Jack sent the documents I needed within a few minutes. Really impressed with the team’s service! Thank you.”

Microbio
Business Development and Communications

Powering connectivity.

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RESOLVED MONTLY SUPPORT TICKETS

24/7

MANAGED HELPDESK

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ONSHORE TEAM